In order to offer our clients a more efficient booking service we offer a courtesy text reminder the day before to minimise late cancellations, however please be aware that you are still responsible for your booking and a no show will be charged for in full. Courses booked and paid for will also have their treatment taken off.
We therefore require 24 hours notice for treatment cancellations. If less time is given and we cannot allocate your booking to another client then a full charge will be made to your account. We are human of course and life sometimes throws obstacles our way, so please call and explain your situation and we will do all we can to avoid charges if possible.